Customer Testimonials
An enjoyable time with Charlie Hobart as we evaluated vehicles for meeting our agenda. Charlie's vehicle knowledge and understanding of our lifestyle changes provided a personalized buying experience. I'd like to recommend Charlie for your next vehicle purchasing needs.
They were very helpful at showing me the vehicle and allowing me to test drive it and see all the features. They also worked hard to settle on a price that worked for both of us.
Parks Buick has great customer service and were very accommodating to our schedule. Stephanie was great to work with. She was very down to earth and transparent regarding the purchase process. Ian, another representative that was very helpful as well. Lastly, but certainly not least, the Finance Mgr was very helpful as well.
J.B. was my sales person at Parks Buick GMC. I found a car online and emailed the dealership. J.B. responded right away and before I knew it, I had found the perfect car for me. J.B. had the car detailed so great, the car looked brand new. When I went in for the test drive, I fell in love with the car. J.B. excellent service bought this deal all together. At the closing, he reviewed all of the paperwork with me and made sure I understood it. He even provided me with a brand new manual ...
Stephanie was wonderful to work with during the purchase process. She walked me thru the vehicle via FaceTime and the dealership delivered the car to my home. Great, easy process!
David Jourden and Tim Wilson went above and beyond the call on my behalf. I came in with a broken skid plate hanging off the bottom of my 2017 Buick LaCrosse. David quickly identified the problem and asked Tim if he had a replacement part Turns out the skid plate I needed is no longer used by Buick. None were in stock at the dealership. Tim went online and found one with a two-day delivery. When the new skid plate arrived David called me and I came out. The Ssrvice Department hapoened to be short-staffed tha afternoon. David installed the new ...
Great service. The technician did an excellent job diagnosing an issue with my suspension. Car rides like new again!
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Staff in the service area were very friendly and helpful. My Buick Encore was take back and serviced in a efficient manner. I waited in the Service waiting area, which has been redone and is very nice. I have had all my scheduled maintenance done here since purchasing my Buick. Also,other than routine maintenance, I haven't had any problems with my vehicle. That may be due to the inspections preformed during the routine service. I'm very pleased with my vehicle and the service I have received. Keep up the good work!
Service was quick and excellent! Dave Jourdan is always professional and courteous and does a great job of communicating what is going on with my service
Awesome service , Best service team in Greenville. Thank you for all your help. Go team
My salesman Mark did a great job. I appreciated that the vehicle was delivered to my home.
Good experience with each employee in all visits. Both of us are inclined to return.
Absolutely First class Service and a wonderful people to work with.. Very quick to help and get you out..
Parks Buick GMC took great care of me and my vehicle! Their associates were very helpful.
Great service! Ryan went above and beyond. They accidentally left off the engine cover and he brought it to my house and put it on for me. Never had anyone do anything like that before.
Ryan was great, very helpful. Service was prompt and prices were fair. I’ll be back.
We had an awesome experience with Chris. This marks our 3rd car purchase from Parks and it continues to be quick, easy, and painless.
Friendly and competent, I always feel like I get the best service going above and beyond!
The two service advisors I spoke with were friendly and informative. However, it took nearly 2 hours for my oil change and that was with a scheduled appointment.
Helpful staff and great service. Always friendly and and a very nice waiting area. Thank you.
Ryan made my service experience excellent! He was knowledgeable and communicated with me throughout the day of my service, even helped arrange for the shuttle to pick me up to get my car.
I think the service was good. I didn't like the fact that online scheduling is available or offered online but doesn't work or the actual appointment does not cross over
Cudos to Ryan in the Service department. I was traveling to Montana and developed car trouble. Ryan took me in and had me back on the road in a couple of hours. Also, Karen, your courtesy driver, was excellent. You are lucky to have someone with her personality. They were both great.
Quick re-do of a failed part from our prior service. Service was performed at no charge to us. They made it right!
Danielle Jones knows how to communicate, a trait that too many people in customer service lack. She’s awesome!
Very fast service, nice service advisor. Asked the right questions and didn’t try to sell me anything I didn’t need.
Everyone was so helpful and professional. Danielle and Dave we’re super nice. Thank you for being so helpful.
As always impeccable service !!! Nina Wes and the entire crew do a great job !! Thank you Ann
Quick service, diagnostic and repair. The staff is knowledgeable and were able to assist as expected.
Very responsive to customer needs. Great follow up, pleased with service and personal. Good job.
I had a great first time experience with Parks Chevrolet of Greenville. The service department made all the arrangements cater to my needs. Thanks
Everything was great. They notified me when my vehicle was done and it was quick.
Great people! Took the time out to work with me when random and unexpected things happened.
Mike Koenig was great ! That's why I am a repeat customer of his. In and out in no time after I made my choice of vehicles.
Great team effort at Parks Buick GMC. Multiple people were involved to make this feel like a personalized, informed, positive experience. No pressure to buy, just helpful people answering questions. Would highly recommend.
Great communication with their team prior to the purchase; easy transaction process. Very helpful people all around.
Everybody did an excellent job.Nina and Lyn were great. I have been dealing here since about 1993.
Easygoing laid back environment. Very professional and helpful. I would recommend this dealership if you’re in the car market.
Decent dealership, a little bit high on the prices and they do not service the used vehicles and fix their problems before they hit the lot. Sale's person Chase is awesome.
Great! People were helpful & found solutions to my needs & took care of me in a timely manner
Everyone was very nice & helpful. Went out of their way to make sure I was taken care of.
Oil change, oil filter and air filter and was out in less than 1 hour...
Excellent experience. I had to attend a funeral and they got me in 3 hours early, accommodating my schedule, and I was out quickly. Much appreciated
Service writer was great and did a good job getting my vehicle in and out quickly.
I was able to schedule quickly and the communication was good and the work was done efficiently.
Service was great and Richard handled everything that I needed. And I would be happy to come back at any time to get service again.
Very satisfied with service happy so have my gmc and great full for the dealiship
Check in and check out process was quick and efficient. Work was complted on time.
Olivia was so knowledgeable and accommodating while helping find the car that worked best for us...Olivia was excellent...
Richard did a great job and I experienced good and efficient service. Will be back soon.
Super friendly, Not Pushy, We purchased a custom Van it arrived quickly and was flawless. The staff took the time to learn about the custom vehicle additions and were very helpful in getting us started. Definitely recommend Parks!
Always excellent, friendly service. Quick fix while I waited. Installed parts for me. Thank you!
The service rep was great. It took a while for my part to come in. I was initially told 7-10 days, it took almost 8 weeks.
Love it there. Only dealer i would buy a car. Kind snd considerate people. I’m
George Witt was above and beyond , patiently trying to teach me all the new features on my Buick! He was kind, relaxed and humble! Never made me feel dumb or silly. He listened to what I wanted and guided me so I could obtain my goals with the new car, radio, etc. He is an employee that was not pushy and made me feel like it was a pleasure to help me find the right car!
Ryan was great to deal with in the service department. He was very professional as well as helpful in explaining what needed to be done.
Kind and courteous people. Communication is great. Always puts customers first. Always a pleasure to work with.
The salesman James Brown was very helpful and made our car buying experience very easy.
I had new tires installed and an oil change service done on my Yukon. The service team communicated very well throughout the process- Dave is the best! All of the work was done correctly and I’m very satisfied with Parks.
Parks Buick GMC took good care of me and my vehicle. They talked my through an unexpected repair and made sure I got a ride to and from work while my car was serviced. Great people!
The repairs were explained clearly, costs were in line with the estimates and changes were explained, and timing of service was ahead of schedule.
I compared 5 dealerships when considering my purchase of the gmc canyon denali. Nina from day 1 was the most upfront and helpful sales person I dealt with. She understood that I did not want any dealer addon's and made sure that the vehicle I wanted was the vehicle I received. Nina gets a 10 out of 10 from my. The rest of the staff at Parks was terrific again no nonsense and no pressure just pure professionalism. My purchase was top notch and I will highly recommend Parks to anyone I can. Sincerely Rod
Very nice, knowledgeable, and explained everything. When the work was not done to my satisfaction the first time, they made it right.
Parks Buick GMC has been a trusted dealer for our family for years. Great service!
Every time I schedule a visit on line I get a call back telling me that visit cannot be honored. This has happened 4-5 times now. Then I have to go through a service tech calling me and setting up a service call 2 weeks out from the date available on line. This visit in question was to be a waiting visitor, I get there and was told it’s a drop off , I’m like ok I’m waiting. Luckily the service was completed in a little over an hour Need to get the scheduling right. If there are no ...
Danielle was amazing and helpful! I really enjoyed my experience at Parks GMC getting my oil changed.
First time at the dealership and they made me feel like a part of the family. Very easy experience and we felt really comfortable. Thank you all for your help.
Very amazing and very detailed. Customer service was great the shuttle service and the driver beyond great
I had some early problems with the time taking to repair my Van but Shane realized it and went above and beyond to satisfy me which lead me to the 5star rating
Very friendly and helpful. They did an amazing job on my paint and finish, and detailed the car beautifully. Job well done!
When I pulled up to the service area I was greeted by a nice young lady (I wish I could remember her name), she got my keys and took care of me right away with a smile. I walked into the waiting area and it was clean and comfortable (not too hot or too cold). Karen, the nice lady who drives the shuttle was very pleasant, there were three of us ladies that needed the shuttle service that day and Karen was more than happy to drop everyone off at their respective locations. We all introduced ourselves and shared little ...
Hello we had a great experience with Parks Buick in Greenville SC. Wayne was great!
The staff was very helpful and knowledgeable. All of my questions were answered and I left as a satisfied customer.
Love Parks!! Have been a customer for a long time. Always a pleasure. Staff very friendly and accommodating.
They serviced my vehicle quickly and in a timely manner. Everyone was very nice and helpful
Danielle was great. She kept me informed about my truck. They gave me a ride to work
Great job servicing our vehicle! Everything works excellent and was performed in a sufficient timeframe.
On time and got me done ahead of schedule; good customer service, pleasant experience, will return
George was very transparent- told us all the benefits of the car - personable- kind - great employee
Ordered part, paid online , two days later part arrived , three days later installedGREAT JOB done
Excellent service and attention to my minor problem. It was a quick fix. Very professional and courteous.
David Jourdan greeted me, had my car serviced and returned to me in record time. I appreciate the park bench outside since the waiting room was very cold.
Everyone is so nice, & helpful.. knowledge on vehicle, on point,, I definitely cone back for my next car purchase
Always professional and helpful. keeps me informed of service needed and time it will be finished.
Dry courteous and genuine when it comes to customer satisfaction. Highly recommend this dealership for other consumers.
One of the best dealerships I’ve ever gotten service on my vehicle. Professional, great communication, and a team that cares. Ryan was fantastic to work with. And the manager John was a pleasure to talk to when he drove me home in the courtesy vehicle.
Always professional and efficient. Nina Canon is amazing and kept us up to date throughout the process. She is THE reason we are there.